TELUS Business
Connect
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Our VOIP phone system is flexible and cost effective
- Audio and video conferencing makes collaboration easy
- Simple to stay in contact with customers and employees
Versatile, convenient and affordable.
Get an office phone and much more with TELUS Business Connect, a complete communication system. Business Connect is flexible and affordable VOIP phone platform. Easy to make phone calls, set up call routing, and host audio and video conferences. Access it from anywhere, using a desk phone, smartphone, computer or tablet. Added convenience is provided with an included toll-free number, making it simple for customers and others to reach out.
Don’t allow lost calls to impact your business
A full suite of business communication features that work means your business won’t suffer from lost calls and other negative results. It’s easy to get started with no fixed contract and low to no upfront investment.
Business Connect Voice Plus |
Business Connect Enhanced |
Business Connect Complete |
|
| Per seat when bundled | $25/month | $30/month | $45/month |
| Per seat when unbundled | $30/month | $40/month | $50/month |
| Main local number | |||
| Auto-attendant | |||
| Single number reach | |||
| Unlimited calling to Canada and U.S | |||
| Call logs | – | ||
| Call display (inbound number) | – | ||
| Toll-free number included ($0.07/min) | |||
| Integrated Mobile App (iOS, Android) | |||
| Integration with Office 365 and G Suite by Google Cloud | |||
| IP Fax | |||
| Multi-level IVR | |||
| Video conferencing | – | ||
| Audio conferencing | – | ||
| On demand call recording | – | – |
Business Connect Voice Plus
Per seat when bundled $25/month
Per seat when unbundled $30/month
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- Main local number
- Auto-attendant
- Single number reach
- Unlimited calling to Canada and U.S
- On demand call recording
- Call logs
- Toll-free number included ($0.07/min)
- Integrated Mobile App (iOS, Android)
- Microsoft® Outlook Officer 365, G Suite by Google Cloud
- IP Fax
Business Connect Enhanced
Per seat when bundled $30/month
Per seat when unbundled $40/month
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- Main local number
- Auto-attendant
- Single number reach
- Unlimited calling to Canada and U.S
- On demand call recording
- Call logs
- Toll-free number included ($0.07/min)
- Call display (inbound number)
- Integrated Mobile App (iOS, Android)
- Microsoft® Outlook Officer 365, G Suite by Google Cloud
- IP Fax
- Multi-level IVR
- Conference calling and video conferencing
- Audio conferencing
- On-demand call recording
Business Connect Complete
Per seat when bundled $45/month
Per seat when unbundled $50/month
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- Main local number
- Auto-attendant
- Single number reach
- Unlimited calling to Canada and U.S
- On demand call recording
- Toll-free number included ($0.07/min)
- Integrated Mobile App (iOS, Android)
- Microsoft® Outlook Officer 365, G Suite by Google Cloud
- IP Fax
- Multi-level IVR
- Conference calling and video conferencing
- Audio conferencing
Cordless Phones
Desk Phones
Receptionist Phones
Conference Phones
Streamline communication Business Connect:
Make it easy for customers to connect with your business. Add call directories so it’s easy for customers to find what they need, and include customized greetings for more convenience. Route calls through the front desk, or directly to sales, support, marketing, and more.
It’s also easy to collaborate and connect using audio and video conferencing features, which can be used to set up virtual meetings with clients or connect your team from different locations.
A toll-free number makes it simple for anyone to reach your business, and keeps you connected whether you’re on the road or in the office.
Send and receive fax documents from anywhere, whether you’re at the office, at home, on the road, or connecting on your smartphone.
A simple mobile app makes it easy to establish a main business number and use it across multiple devices, allowing customers to connect with your team anytime and anywhere.
Flexible Service
Our flexible service can adapt to what you need. Access your phones from anywhere, using almost any device. If your business has overseas customers, or customers who travel, make it easy to connect with your business. It’s also simple to connect if you and your team are on the road a lot. Customers will appreciate the fast and effective communication, empowering your mobile workforce or outside sales team.
Increased Efficiency
Add agility and responsiveness with a centralized VOIP system that eliminates multiple voicemail servers. Instead, send messages straight to an email address or phone. Access employee phone logs using phone recordings, enhancing transparency with customers and allowing you to support employees. It’s also easy and convenient to connect with employees and customers using the Video and Audio Conferencing.
Accessibility
Make your business even more accessible to customers by providing the ability to connect without long distance charges. The Toll-Free Number makes it easy and convenient to communicate with customers as well as stakeholders, suppliers, and employees. Become even more accessible by redirecting after-hours calls to a personal line, or to a support representative. Share important information with customers by creating after-hours greetings, or provide holiday greetings or other customized messages on the system.
Grow Your Business
If you’re ready to expand, TELUS Business Connect is there to help. If you’re opening a new satellite office, expanding into a new country, or need to manage a global workforce, we are your best choice to help grow your business. Our single phone system can control your overall company communications, whether that’s across the globe or just across the street. For your local customers, we can establish Local Phone Numbers to make it easy to reach your business.
Add- ons
TELUS White Glove installation service is available as an add-on to all Business Connect plans. Chat with an Account Manager for more details.
Live Reports
Receive real-time data about agents and queues for your call centre/month
$35 /month per user
Video Conference Rooms
Turn any meeting room into a video conferencing spacemonth
$65 / room per month
Additional Toll-free Number
Add other toll-free numbers to your Business Connect account/month
$8.99/ each
Our full-service TELUS Business Connect with VOIP phones is your ideal business support partner. Our trained sales and support professionals will work with you to find the right solution for you and your business. We can also set it up when you need it, provide post-sales support, and train the necessary staff on the system.
Product Terms & Conditions
1) Offer subject to change or end without notice. The $5 per month bundle discount is applied to the regular price per Business Connect seat. To receive the $5 per month discount, customers must add Business Connect service bundled with one of the following services: Voice-capable Mobility plan, Secure Business, Fibre Internet or Office Internet. Final eligibility for Business Connect will be determined by a TELUS representative.
2) Single Number reach for up to 4 devices.
3) Only available on your Business Connect number. Business Connect calling requires an office Internet, Wi-Fi or cellular data connection.
4) Host up to 1000 participants.
5) Promotional pricing is available to new customers signing up for Business Connect and Internet, or more new services (excluding mobility), who have not subscribed to TELUS wireline services in the past 90 days. Minimum system requirements apply. Offer not available in all areas. Final eligibility for service will be determined by a TELUS representative at the time of order provisioning and credit qualification will apply.
2) Single Number reach for up to 4 devices.
3) Only available on your Business Connect number. Business Connect calling requires an office Internet, Wi-Fi or cellular data connection.
4) Host up to 1000 participants.
5) Promotional pricing is available to new customers signing up for Business Connect and Internet, or more new services (excluding mobility), who have not subscribed to TELUS wireline services in the past 90 days. Minimum system requirements apply. Offer not available in all areas. Final eligibility for service will be determined by a TELUS representative at the time of order provisioning and credit qualification will apply.